Software component issue could allow unintended commands to run
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function.
What happened
- The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.Security Advisory CVE-2026-103768
- The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments.Advisory description (CVE-2026-103768)
Contributing factors stated by the source
- The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments.
The failure pattern
Watch the pattern: Privileged action without an enforceable approval gate
Related standards
CollectSEA's mapping through this incident's failure pattern; not an official determination by the standards bodies.
Building something similar?
Describe your design and see every precedent that applies, with safeguards you can hand to your coding agent.
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