Documented incidentDisclosed 2018-11-30Marriott InternationalSEC filing

Access to the Starwood reservation network since 2014 exposes Marriott guest records (2018)

Legacy Starwood database left unsegmented following acquisition; attackers extracted passport numbers and encrypted payment cards of 383M guests.

The failure pattern

Watch the pattern: Insufficient segmentation lets a foothold spread

Safeguards that address it

CollectSEA's engineering analysis of what would have prevented or contained this failure.

  • Secure acquired systems during integrationAssess, segment and monitor acquired networks before connecting them and before years pass undetected.
  • Minimise and encrypt sensitive guest dataTokenise or encrypt passport and payment fields and restrict who can query reservation data in bulk.

Related standards

CollectSEA's mapping through this incident's failure pattern; not an official determination by the standards bodies.

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