Incident disclosureDisclosed 2024-05-01Dropbox, Inc.SEC filing

Dropbox, Inc. discloses a cybersecurity incident (SEC 8-K, May 2024)

On April 24, 2024, Dropbox, Inc. (“ Dropbox ” or “ we ”) became aware of unauthorized access to the Dropbox Sign (formerly HelloSign) production environment.

What happened

  • Upon further investigation, we discovered that the threat actor had accessed data related to all users of Dropbox Sign, such as emails and usernames, in addition to general account settings.Form 8-K Item 1.05, Dropbox, Inc., filed 2024-05-01
  • For subsets of users, the threat actor also accessed phone numbers, hashed passwords, and certain authentication information such as API keys, OAuth tokens, and multi-factor authentication.Form 8-K Item 1.05, Dropbox, Inc., filed 2024-05-01
  • Based on what we know as of the date of this filing, there is no evidence that the threat actor accessed the contents of users’ accounts, such as their agreements or templates, or their payment information.Form 8-K Item 1.05, Dropbox, Inc., filed 2024-05-01

The failure pattern

Watch the pattern: Weak or phishable authentication on a privileged path

Related standards

CollectSEA's mapping through this incident's failure pattern; not an official determination by the standards bodies.

Building something similar?

Describe your design and see every precedent that applies, with safeguards you can hand to your coding agent.

Analyze your design